Privacy Policy

Last Updated: [Date]

Welcome to Orion Tech ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how Orion Tech collects, uses, stores, and shares your information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Information You Provide

• Name

• Shipping address

• Billing address

• Email address

• Phone number

• Order and purchase information

• Customer service communications

Information Collected Automatically

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data

• Referral sources

• Pages visited

• Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

• Shopify

• Payment processors

• Shipping carriers

• Marketing and advertising partners

• Analytics providers

• Fraud prevention services

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer support

• Manage customer accounts

• Send order confirmations and shipping updates

• Prevent fraud and unauthorized transactions

• Improve our products and services

• Analyze website performance

• Conduct marketing and advertising activities

• Comply with legal obligations

• Enforce our terms and policies

Shopify Hosting

Orion Tech is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell products and services to customers worldwide.

Your information may be stored through Shopify's systems, databases, and applications. Shopify maintains security measures designed to protect customer information.

Payment Information

Payments are processed through Shopify Payments and/or authorized third-party payment providers.

We do not directly store complete credit card information. Payment information is processed and secured by the payment providers used at checkout.

Order Fulfillment and Dropshipping

To fulfill orders, we may share necessary customer information, such as name, shipping address, phone number, and order details, with suppliers, manufacturers, fulfillment partners, and shipping carriers.

Information shared is limited to what is necessary to process and deliver your order.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Maintain website functionality

• Remember customer preferences

• Keep shopping carts active

• Analyze website traffic

• Measure advertising effectiveness

• Improve user experience

Third-party services may also place cookies or tracking technologies on your device.

Most browsers allow you to control or disable cookies through browser settings.

Marketing Communications

We may send promotional emails and marketing communications where permitted by law.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

Transactional communications regarding orders and account activity may still be sent even if you opt out of marketing messages.

International Data Transfers

Because we serve customers worldwide, your information may be transferred to, processed, and stored in countries outside your country of residence.

These countries may have different data protection laws than your jurisdiction.

By using our services, you consent to the transfer of information as necessary for order processing, website operation, customer support, and business activities, subject to applicable legal requirements.

Rights of European Economic Area (EEA), United Kingdom, and Similar Jurisdictions

If you are located in the EEA, United Kingdom, Switzerland, or another jurisdiction with comparable privacy laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information

• Restrict certain processing activities

• Object to processing

• Request data portability

• Withdraw consent where applicable

To exercise these rights, contact us through the contact methods provided on our website.

California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to:

• Know what personal information is collected

• Request deletion of personal information

• Request correction of inaccurate information

• Limit certain uses of personal information where applicable

Orion Tech does not sell personal information as traditionally defined under applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal obligations

• Resolve disputes

• Enforce agreements

• Maintain business records

When information is no longer required, it will be securely deleted or anonymized where practical.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, requests regarding your personal information, or concerns about our data practices, please contact us through the contact form available on our website.

Orion Tech will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.